Return & Exchange
Return & Exchange Policy
You can opt for an exchange or cancel your order and request a refund within 14 days from the delivery date. If you’d like to return the products and request a refund please contact our customer service at firstname.lastname@example.org with your order number.
This does not apply to sale products or items purchased with a discount code.
After the return has been confirmed by our customer services via email, you should send the products back to us within 14 days from date of confirmation.
Please note that all products must be returned undamaged, in their original packaging and with all the accessories present at the time of purchase. If the products are not returned to us in their original conditions, you will liable for any damage to the products. Please make sure you return all the items in their original state in order to avoid incurring any charges.