Ordering

Orders

If you’d like to place an order, please select the products you’d like to purchase, as well as the product size, then add items to your cart by clicking on “Buy”. You can find all your selected products by clicking on “Cart” in the top right corner of the screen. Please make sure that the items in your cart are in the desired style, color and size before proceeding with the purchase.

When you’re ready to complete the order, please click on “Checkout” and select your preferred “Checkout Method”. Once you’ve filled in the requested information, you will be redirected to the Paypal website to complete the payment. You can either pay through your Paypal account (if you have one), or pay with your credit or debit card.

After you’ve completed the order, you will receive a confirmation email that your order has been placed.

An order is completed only after the payment has been processed and you’ve received the order confirmation email. Please note that by placing items in your cart without completing the order, you are not reserving the products and these could be purchased by other users in the meantime. If you’d like to secure the desired product, please complete the order as soon as possible.

After completing the order, you will receive a confirmation email informing you that your order has been accepted. The email will also contain further information about the dispatch time, the essential characteristics of the purchased products, including a detailed breakdown of the price paid for each product, and delivery costs and details. Please note that orders are processed and shipped from Monday to Friday.

Please make sure you provide the right delivery address before confirming your order. If you’d like to change the delivery address, you will need to cancel the original order and place a new one.

If delivery details are missing or are incomplete you will be asked to provide these within 15 days. If we don’t receive the information during this period, we will cancel your order and issue a refund, after which you can place a new order on our website.

If you’d like to cancel an order, you can do so easily before receiving the second email that contains the shipping confirmation. If you’d like to cancel it after that, you can ask for a refund. For more information about refunds and changes please read our Withdrawal and Return Policy.

If you need any help with amending or cancelling your order, please contact us at super@botf.com.sg.

By submitting an order, you accept our Terms & Conditions, as well as agree to comply with all other policies contained on our website.



Prices and Payments

Please note that all prices are subject to changes. Although we have taken all reasonable care to make sure that prices advertised on our website are accurate at the time of publication, a small number of products may be mispriced. Any changes will be outlined in the order confirmation email.


We take the best possible care to make our website secure. All payments on our website, including credit and debit card transactions, are processed through Paypal, a secure online payment gateway that encrypts your card details in a secure host environment. If you have any concerns about the security of our website please don’t hesitate to get in touch with us.



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